State of Oregon Compliance Specialist 1 (Workers Compensation Insurance Coverage Investigator) in Salem, Oregon

Compliance Specialist 1 (Workers Compensation Insurance Coverage Investigator)



Compliance Specialist 1 (Workers Compensation Insurance Coverage Investigator)


$37,548.00 - $54,540.00 Annually


Salem, OR

Job Type



Consumer & Business Services-Workers' Compensation

Job Number



5/31/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions


Our mission...

To protect and serve Oregon's consumers and workers while supporting a positive business climate.

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to the mission of protecting and serving Oregon's consumers and workers while supporting a positive business climate. The department administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies and building codes. The department has consumer protection and education programs, offices, and ombudsmen to help consumers, injured workers, and businesses.

This position is with the Workers' Compensation Division (WCD). WCD administers, regulates, and enforces the laws and administrative rules governing the Oregon workers' compensation system.

This position is represented by the Service Employees International Union (SEIU).

Duties & Responsibilities

The successful candidate will gather and evaluate information to determine if an employer is subject to and in compliance with workers' compensation coverage requirements. This position serves as the initial point of contact for public inquiries about workers' compensation insurance coverage requirements and exemptions.

Obtain the complete listing of job duties by clicking here.

Qualifications, Required & Requested Skills


  • Two years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide eligibility or compliance with program guidelines and regulations.

Note: college-level course work may substitute for the experience on the basis of 45-quarter units per year of experience


  • Outstanding interpersonal communication skills, both verbally (in person/telephone) and written (investigative reports, emails, and letters)

  • Ability to interpret and communicate laws, rules, policies, and regulations to diverse individuals with differing learning capabilities

  • Demonstrated ability to pay attention to detail

  • Strong desire to deliver exceptional customer service at every opportunity.

  • Computer skills at least at an intermediate level

  • Ability to remain focused on the job at hand, even with constant interruptions

  • Ability to work in potentially hostile situations, remain calm, and diffuse the situation

  • Listening, with respect, without interruption as parties share their perspective

Additional Information


  • To apply for this position, click on the "Apply" link above to fill out the online application. Only complete applications received by the posted closing date and time will be considered.

  • Attach a cover letter, not more than two (2) pages, describing how your training and experience meet the minimum qualifications and requested skills for this position.

  • Attach your resume indicating positions you have held, organizations for which you have worked, complete dates of your employment (month and year), and a detailed description of your duties and level of responsibility.

  • Attach copies of transcripts, if you are using education to qualify. Transcripts must be from an accredited institution within the US and must include your name, coursework completed with a passing grade, degree and date received, and institution name.

  • Qualified applicants whose backgrounds most closely match the needs of the position will be invited to interview.


Employment will be contingent upon passing a criminal background check.


  • Frequent contact with persons who may be uncooperative or belligerent, primarily by telephone.


Eligible veterans who meet the qualifications will be given veterans' preference. To receive preference you MUST attach appropriate documentation as outlined by the Department of Administrative Services at the following website: Veterans Resources. You may also call the Oregon Department of Veterans' Affairs at 1-800-692-9666.


The Department of Consumer and Business Services does not offer VISA sponsorships. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States.


Learn more about DCBS

Understanding the State Application Process

Online Employment Application Guide

Help & Support webpage

Learn more about Oregon

For additional information you may contact us by e-mail at or by phone at 503-378-3200.

DCBS is an Equal Opportunity, Affirmative Action Employer

Committed to Workforce Diversity

Core benefits

Medical, vision and dental insurance

  • Comprehensive medical, dental and vision plans for the employee and qualified family members

  • $5,000 in employee basic life insurance

Retirement benefits

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

  • Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

  • Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

  • 24 hours personal leave earned each fiscal year

  • Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

  • Term life (employee, spouse or domestic partner, and dependents

  • Long-term and short-term disability

  • Accidental Death and Dismemberment

  • Long-term care (self and eligible family members)

  • Flexible spending accounts

  • Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.